Returns and Refunds Policy

At KuKirin Polska, we strive for complete customer satisfaction by offering a hassle-free 14-day return period for all our electric scooters and accessories. Products must be returned in their original packaging and in unused condition to qualify for a full refund.

Return Process

• 1.
  Initiate the Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the device in its original box, ensuring all chargers, manuals, and tools are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided shipping label and drop off the package at an authorized courier point or schedule a pickup for larger electric vehicles.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition at our service center, your refund will be processed to your original payment method within 5-7 business days.